Frequently asked questions

No. EduNeuralAI is an enterprise AI learning platform provider for educational institutions. We build adaptive learning technology, intelligent tutoring tools, assessment engines and student analytics — not marketing services, web design, search engine optimisation or general IT outsourcing. If you are looking for a creative agency or managed IT helpdesk, EduNeuralAI is not the right partner.

No. Our platform supports educators with AI-powered personalisation, formative assessment and learning analytics. Academic outcomes depend on implementation quality, learner readiness, classroom context, family support and institutional resources. EduNeuralAI does not guarantee grades, standardised test scores, professional licensure, job placement or admission to post-secondary programmes.

We serve K–12 school districts, independent schools, colleges, universities, continuing education departments and corporate learning and development teams across Canada. Our platform is designed for institutional deployment — not individual consumer subscriptions or informal tutoring marketplaces.

Most pilot programmes run 12 to 16 weeks, including two weeks of onboarding, eight to ten weeks of classroom use with selected cohorts, and two to four weeks of evidence review. Full district rollout timelines vary based on infrastructure readiness, stakeholder alignment and procurement processes.

Yes. We maintain PIPEDA-aligned data governance practices including consent management, purpose limitation, data minimisation, access controls and breach notification procedures. Canadian hosting options are available for enterprise contracts. Our Privacy Policy is reviewed annually and published at eduneuralai.pro/privacy.php.

EduNeuralAI provides documented API connectors for D2L Brightspace, Moodle, Canvas, Blackboard and PowerSchool. Custom SIS integrations are available through our enterprise services team. Integration scope is defined during the onboarding phase based on your existing technology stack.

Absolutely. Educators can override pathway recommendations, adjust difficulty parameters, exclude content modules and review all AI-generated assessment suggestions before they reach students. Our platform is designed to support professional judgment, not replace it.

Yes. Platform interfaces support bilingual deployment for navigation, educator dashboards and system notifications. Content modules can be configured for French immersion, francophone and core French programmes. Bilingual professional development materials are available for Quebec and other francophone institutional partners.

EduNeuralAI targets WCAG 2.1 Level AA compliance across student-facing and educator-facing interfaces. Features include keyboard navigation, screen reader compatibility, adjustable text sizing, high-contrast display modes and alternative text requirements for visual content. Accessibility audit reports are available to institutional clients upon request.

Pricing is based on enrolled learner count, selected platform modules and deployment scope (pilot versus district-wide). Programme rates published on our website are starting points for annual or term-based contracts. Enterprise agreements include SLA tiers, dedicated implementation support and optional Canadian data residency. Contact our team for a scoped proposal aligned with your procurement process.

Complete the contact form at eduneuralai.pro/contact.php or email [email protected]. Our Markham platform team typically schedules demos within five business days. Demos cover adaptive pathways, tutoring modules, assessment engines and analytics dashboards tailored to your institutional context.